Strategic Partnership & Service Audit 2026

At Maclean, our "3R" commitment (Reliable, Responsive, and Resourceful) is at the heart of everything we do. We value your partnership and request 60 seconds of your time to ensure our facility management standards are meeting your business objectives.

Step 1: Basic Information

Company Name *

Email Address *

Service Type *

Client Segment *

Site Location *

Step 2: Service Ratings

Rate the price of our service. (1 = Lowest, 10 = Highest) *

Rate the value of our service. (1 = Lowest, 10 = Highest) *

Based on your overall experience, how likely are you to recommend Maclean Services to a business partner or industry colleague? (0 = Not at all likely, 10 = Extremely likely) *

What is the primary reason for your score? *

Step 3: Brand Promise Validation

Please rate our performance across our "3R" Service Pillars (1 = Needs Improvement, 5 = Exceeds Expectations)

RELIABLE: Our team is consistent, follows the agreed scope, and adheres to all safety/EHS protocols. *

RESPONSIVE: Our management and on-site supervisors communicate effectively and resolve issues quickly. *

RESOURCEFUL: We adapt to your facility’s changing needs and provide proactive solutions to challenges. *

Step 4: EHS, Quality & Labour Rights Performance

Please rate our team's performance in each of the following areas (1 = Needs Improvement, 5 = Exceeds Expectations)

Environmental standards *

Health & Safety standards *

Quality standards *

Human/Labour Rights standards *

Step 5: Future Outlook & Feedback

Is there one specific improvement we could make to provide more value to your organization? *

Would you like a member of the Maclean Management Team to contact you to discuss this feedback? *

Yes, please contact me. No, this is for your information only.

Step 1: Basic Information

Step 2: Service Ratings

Step 3: Brand Promise Validation

Step 4: EHS, Quality & Labour Rights Performance

Step 5: Future Outlook & Feedback

Thank You!